Meet Our Staff
Michaela – Practice Administrator
Michaela attended the University of National and World Economics in Sofia, Bulgaria where she is from originally. Michaela’s role as our practice manager includes overseeing all aspects of our four locations. Not only does she take care of the finances for the business, she also helps to educate the staff on the latest OSHA regulations. Michaela has also attended a variety of continuing education seminars that keep her job interesting. When Michaela isn’t sitting behind the desk, she enjoys skiing, jogging and cooking.
Melissa – Billing Manager
Melissa graduated from Furnace High in 1998. Upon graduation, she started working in the dental billing field. She oversees our dedicated billing team. Melissa’s team of Billing Coordinators will make sure patient’s insurance claims are submitted in a timely matter. No matter how complex the questions are, Melissa is determined to find the right answer regarding your personal insurance plan. Melissa is always keeping herself busy by attending C.E. courses on coding, billing, customer service and even software training. Besides her passion for her job, she enjoys spending time with her family.
Susan – Director of Business development
Susan came to us after successfully completing the educational program in dental assisting at the Delaware County Community College in 2010. She worked as our South Philadelphia office manager and implant coordinator before taking a position as our Director of Business Development. She now works with administration, staff, patients and referring dentists to reach operational goals and keep the lines of communication open. Susan is happiest when she is in the company of family, friends and her dogs.
ChrissY – Patient Coordinator
Chrissy is a native of South Philadelphia. She graduated from Cascia Career Center in 1987.Chrissy joined our practice in 2012. She has been in the accounting /customer service field for over 25 years. In her spare time, Chrissy enjoys going to concerts and spending time with her family.
anna – patient coordinator
Anna graduated from GAMP in South Philadelphia. She joined our practice in 2011. She is the main receptionist and implant coordinator in our center city location. She does all of the scheduling and handles the registration process for our patients. When Anna is away from the office she stays active in the community with softball and she is a diehard Phillies fan.
Beth – Patient Coordinator
Beth has been working in the oral surgery field since 1997. She is the primary receptionist and implant coordinator in the Folsom location. Her duties include scheduling appointments, greeting patients, verifying insurance as well as sending correspondence to our referring dental offices. Beth also fills in at our other locations as needed. Beth enjoys spending time with her family.
Sue – accounts receivable clerk
Sue was born and raised in Folsom, Pennsylvania where she graduated from Ridley High School. She has been in the dental field for over 30 years, working as an assistant and front desk receptionist. Sue is so well known in the area that dental offices still call to ask for her. When she is not working, Sue is busy with her six grandchildren and five great-grandchildren.
Erica B – PATIENT COORDINATOR
Erica graduated with honors from Delaware County Community College with degrees in Allied Health and Sciences as well as business. Erica joined our practice in 2014 with over a decade of experience in customer service and medical background. In her free time, Erica volunteers in a number of charities such as The March of Dimes, The MS Foundation and Breast Cancer Awareness to name a few. She participates and helps coordinate the walks and local fundraisers. However, Erica’s most important accomplishment, most valuable contribution and biggest inspiration is her daughter.
Gizelia – receptionist
Originally from Brazil, she came to the USA in 1995. She has worked in the dental field since 2008. She joined our practice in 2014 and is enjoying her job here. Gizelia enjoys her free time with her family.
erin – receptionist
Marie – Office Manager (Clifton Heights)
Marie is a native of Delaware County. She has been in the oral surgery field for over 15 years. She handles everything from inventory to maintenance in our Clifton Heights office. Marie has been one of the pillars of our practice. When Marie is not working, she likes to garden, bake and cook.
erica h – office manager (South Philadelphia)
Erica joined our practice in 2014. Due to her strong work ethic and pleasant personality, she was quickly promoted to office manager at our South Philadelphia location. She holds a BA in Business Management and an Associates Degree in Hospitality. After graduating from The Dental Academy in 2002, she worked in general dentistry while also holding a job in the hospitality industry. Erica is a mother of two children and also loves animals. In her free time, she enjoys hiking and fishing.
Korie – office manager (Folsom)
zee – Office Manager (Center City)
Zee joined our practice as a surgical assistant in August 2014. Since 2008, after graduating from the Thompson Institute with a Dental Assisting Degree, she worked in a special needs dental clinic. During that time, she continued her education at CCCP and received a Liberal Arts Degree in 2012. She is a proud mother of two boys and enjoys her free time by spending it with family and friends. She enjoys the outdoors, music and dancing.
Lauren – Surgical assistant / receptionist
Lauren graduated from St. Maria Goretti High School in South Philadelphia High School in 2002. She has been working with us ever since graduation. With all of the experience Lauren has gained by working with us, she is an excellent surgical assistant and an exceptional front desk receptionist.
raven – surgical assistant
Raven is a Philadelphia native who joined OSCP after graduating from the Kaplan Dental Assisting Program. She completed her externship with a general dentist and has worked in the sterilization department at a dental school. Raven volunteers several times throughout the year and raises awareness and funds annually by participating in the Aidswalk Philly 5K.
mindy – surgical assistant
Mindy joined our practice in 2014. Originally from Montgomery County, she recently relocated to Havertown and received her diploma in dental assisting at Kaplan Career Institute. When not working, Mindy enjoys spending time with her family and going to concerts.
madeline – surgical assistant
Madeline has been in the dental field for over 25 years, starting as a receptionist and billing clerk. She worked her way to dental assistant, which she enjoyed very much. Now, a surgical assistant in oral surgery, she feels she has found the profession she has been looking forward to assisting in. She enjoys spending time with her family and friends whom she credits with helping her accomplish her goals.
Kiva – surgical assistant
STEPHANIE – SURGICAL ASSISTANT
Joan – Billing Coordinator
Joan has been with us since 2004. She handles all the insurance claims for Dr. Bahram, Dr. Richman and Dr. Dieu, working out of our Folsom location. Joan’s duties include sending out our statements, sending treatment letters to the referring dentists and assisting Melissa with posting of our insurance payments. Joan also fills in at the front desk when needed. Joan has attended numerous continuing education seminars so she can be up to date on billing and coding. Joan enjoys spending time with her husband, son, daughter-in-law, and two daughters.
Lisa – Billing coordinator
Lisa takes on many responsibilities in our office. She takes the roles of billing coordinator, purchasing director and front desk receptionist. Lisa graduated from St. Maria Goretti High School and then Penn State University. “We are Penn State!” Lisa obtained her Bachelors of Science Degree in Human Development and Family Services. She has taken many courses on billing and coding and is now a Certified Professional Coder. Lisa loves to visit the Jersey shore with her dog Sandy and will watch the movie “Annie” any chance she gets.
Ronnie – Scheduling Coordinator (south PHILADELPHIA)
Ronnie handles all of the insurance pre-authorizations, schedules and prepares patients charts for their day of surgery at our Broad Street location. She has been with our practice for ten years and was previously employed as a teaching assistant for The School District of Philadelphia. Ronnie is always willing to take on extra tasks that arise during the work day. When Ronnie is not in the office, she enjoys traveling and spending time with her family.
Pamela – Scheduling coordinator (clifton heights)
Pamela graduated from Delaware Valley Academy of Dental and Medical Assisting in 2005 and spent some time in general dentistry as an assistant. She joined our practice in 2013 to learn more about the different fields of dentistry. She has recently acquired the skills necessary to help out at the front desk when needed and you may see her on our schedule as a surgical assistant. Pamela is currently handling the pre-authorizations and scheduling patients in our Clifton Heights location.